Refund & Cancellation Policy

Last updated 12 August 2026.

Cancelling

You can cancel Tango Premium (£4.99/mo or £49.99/yr) at any time from the Subscription screen in the app, which opens your billing portal. Cancellation stops future renewals; you keep Premium until the end of the period you've already paid for, and your account then reverts to Free.

Refunds

If you're unhappy, email us within 14 days of a charge and we'll refund it in full, no interrogation. After 14 days we don't generally refund part-used periods, but if something went wrong on our side - you were charged twice, or the service was unavailable - tell us and we'll put it right.

How refunds are paid

Refunds go back to the original payment method via our payment provider, usually within 5–10 business days depending on your bank.

Deleting your account

Deleting your account from the Account screen removes your data but does not by itself cancel an active subscription - cancel first, or email us and we'll handle both.

Contact

hello@tangorelationships.com